Use Case - Service Provider Scenario (e.g. Handyman)

Scenario: Scenario: Gary, the Handyman, wants to increase his customer bookings and grow his Handyman Business.

Business Owner Problem: : Low customer appointment scheduling, no business website, no formal customer referral program, limited knowledge of using technology for customer acquisition and no spare time to create and administer a customer referral program. All confirmed “pain points” for Gary as he struggles to find new ways to attract more customers to his business. Gary relies on traditional word of mouth referrals and often forgets to remind his current customers to refer to him if they had a great customer experience.

Goal: Gary wants to create viral customer referral campaigns in order to create brand awareness/exposure and increase sales/referrals received from his existing customers. Gary also desires to have an easy to use web and mobile app that has marketing automation capabilities that sends customers targeted reminders about routine home maintenance tasks and seasonal reminders to further increase business.

Solution: Gary signs up for Dealsby to create viral customer referral campaigns. The first 14 days of membership are free for Gary to try out Dealsby and see firsthand how Dealsby can help generate new referral activity for his Handyman business. Gary can create new customer referral campaigns using Dealsby in five easy steps.

E.g., Gary’s Customer Referral Campaign Inputs (5 Easy Steps):

• Campaign Name: First Service Discount.
• Coupon Type: : $ Off Discount.
• Recipient: Referrer & Referee to receive referral discount.
• Expiry Date: Set desired months from Referral Campaign Launch (Marketing Automation reminders on submitting referrals & routine household related services).
• Referral Discount Amount: $ off first service.

Post Campaign Launch: directly shares his new customer referral hyperlinks with his current customers. Gary’s business profile will auto-update with his new referral code hyperlinks whenever new campaigns are added, edited, deleted or inactivated.

Dealsby Value Proposition for Gary the Handyman:

• Cloud-based and centralized marketplace for consumers to search for popular small business industries such as restaurants, retail, special home contractors, real estate related and professional services.
• Organic search and find opportunities (curious consumers viewing business profiles from high referral code shares of other consumers- social proof).
• iOS and Android Mobile Apps & Mobile Web accessibility.
• Dealsby is cloud-based so there no expensive or complicated software to add to an existing website.
• Dealsby is easy to use, intuitive and subscribers can have their 1st referral campaign launched within minutes of account signup.
• SMS, Email & Social Media integrated which creates viral brand awareness & brand exposure.
• Immediate campaign development, editing, activation and launch.
• Referral code hyperlinks that have been previously shared with current customers do not have to be changed when a referral campaign is edited! The campaign details might change but the hyperlink doesn’t!.
• An easy to read and understand business administration dashboard for customer referral tracking and referral rewards redemption tracking.
• Marketing automation capabilities for customer reminders.
• Immediate email, cloud messaging and in-app messaging of all referral and referral reward redemption activities.
• Dealsby is a very affordable Customer Referral Marketing Solution.